Financial Co-operative Dispute Resolution Scheme

The Financial Co-operative Dispute Resolution Scheme (FCDRS) is an external dispute resolution scheme, approved by the Australian Securities and Investments Commission (ASIC) according to the requirements of the Corporations Act 2001 and ASIC’s Policy Statement 139 (PS 139).

The FCDRS is designed to provide an effective and independent resolution of disputes between customers and Scheme participants in relation to financial products or services provided.

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